Privacy Policy
Introduction
Welcome to The Luxe Hour’s online space! We are dedicated to creating an enjoyable and secure experience for our users, and this Privacy Policy outlines how we handle your personal information when you interact with our website (https://the-luxe-hour.hotscoop.net), applications, services, or products. Our commitment lies in protecting your privacy and maintaining transparency regarding data collection and usage practices, in compliance with international standards and various privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information
- The General Data Protection Regulation (GDPR) from the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), USA
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales Privacy Act (UCPA)
- Connecticut’s Connecticut Transparency and Accountability of Data Practices Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This privacy policy is applicable to all digital assets owned and operated by The Luxe Hour, including but not limited to our website, mobile applications, online services, and products. However, please be advised that this policy does not extend to third-party platforms or services accessed through links on our site. These external services will have their own privacy policies governing data collection and usage, so it’s essential to review these when visiting such sites.
Processing Activities
This policy describes how we handle personal information when:
- You register an account with us and use our applications or services as an authorized user.
- You visit our website, which includes browsing behavior tracking.
- You subscribe to receive communications from us, such as newsletters, promotional emails, calls, or text messages (SMS).
Personal Data Collection
We collect several types of personal data, including but not limited to:
- Account Information: Details required for account creation and management, such as name, email address, and password.
- Payment Information: Transaction details when you make purchases on our platform.
- Financial Information: Data related to your financial status or transactions, if voluntarily provided.
- Purchase Information: Items bought, purchase frequency, and order history.
- Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information for device recognition.
- Location Data: Geographic location data when you interact with our services (with your consent).
- Feedback: Reviews, ratings, and comments provided by users to enhance our services.
- Social Media Information: User profiles, preferences, and interactions from social media platforms when you connect them to our service.
- Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.
We gather this data through direct user input, application features, analytics tools, and in some cases, third-party services that assist us in delivering content or services.
Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to enhance user experience and for analytical purposes:
- Strictly Necessary Cookies: Ensure the basic functions of our website, such as login sessions and page navigation.
- Preference Cookies: Remember your preferences, language settings, and display options.
- Analytics Cookies: Track anonymous usage statistics to understand how users interact with our site, helping us improve its performance.
Users have control over non-essential cookies through our Cookie Manager, where you can customize cookie preferences based on your choices.
Retention and Deletion
We retain personal data only for as long as it is necessary for the purposes collected or as required by applicable laws. Once the purpose for data collection is fulfilled, we securely delete or anonymize the information to protect user privacy.
Security Measures
The Luxe Hour has implemented robust security measures to safeguard your personal data:
- We employ encryption protocols for secure data transmission and storage.
- Our third-party processors adhere to strict security standards to ensure the protection of data they handle on our behalf.
Children’s Privacy
We are committed to protecting children’s privacy. Our services do not knowingly collect or solicit personal information from children under 18 years of age. If we learn that a child has provided us with personal information, we will take steps to delete it and discontinue any further collection or processing of such data.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access and rectification: The right to request access to the personal data we hold about you and to rectify any inaccuracies.
- Erasure (or ‘right to be forgotten’): The ability to request the deletion of your personal data in certain circumstances.
- Restriction: Limiting our processing of your data under specific conditions.
- Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
- Objection: Objecting to the processing of your data for specific or all purposes.
- Non-discrimination: The right to be free from discrimination based on your exercise of privacy rights.
To exercise these rights, please reach out to our privacy team at [email protected] or via written correspondence to the address provided below.
Changes to Policy
The Luxe Hour reserves the right to update this Privacy Policy at any time. We will post a notification on our website when there are significant changes, and we encourage you to review this page periodically.
Contact Information
For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:
- Email: [email protected]
- Postal Mail: The Luxe Hour Privacy Team, [Address]
